Legal

Privacy Policy

Last updated: March 28, 2026

1. Introduction

Welcome to RankBotix (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our services immediately.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information when you register, subscribe, or interact with our services:

  • Account Information: Name, email address, password, and company name.
  • Billing Information: Payment card details (processed securely via Stripe), billing address, and transaction history.
  • Profile Information: Website URLs, industry, and preferences you provide.
  • Communications: Messages, feedback, and support requests you send to us.

2.2 Automatically Collected Information

  • Usage Data: Pages visited, features used, time spent, click patterns, and search queries.
  • Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience. See our Cookie Policy for details.

2.3 Third-Party Information

We may receive information from third-party services you connect to your account, such as Google Analytics, Google Search Console, or other SEO tools.

3. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain our services.
  • Process transactions and send related information (confirmations, invoices).
  • Improve, personalize, and expand our services.
  • Communicate with you, including customer service, updates, and promotional content.
  • Analyze usage patterns to improve user experience.
  • Detect, prevent, and address technical issues, fraud, or security breaches.
  • Comply with legal obligations and enforce our terms.

4. Payment Processing

We use Stripe as our payment processor. When you make a purchase, your payment information is transmitted directly to Stripe over an encrypted connection. We do not store your full credit card number on our servers. Stripe's use of your personal information is governed by their Privacy Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your data in the following circumstances:

  • Service Providers: With trusted third parties who assist us in operating our services (e.g., Stripe for payments, AWS for hosting, analytics providers).
  • Legal Requirements: When required by law, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Consent: With your explicit consent for any other purpose.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When your account is deleted, we will remove or anonymize your personal data within 30 days, except where retention is legally required.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • AES-256 encryption for data at rest.
  • TLS 1.3 encryption for data in transit.
  • Regular security audits and penetration testing.
  • Multi-factor authentication for internal systems.
  • SOC 2 Type II compliance (in progress).

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data.
  • Correction: Request correction of inaccurate data.
  • Deletion: Request deletion of your personal data.
  • Portability: Request transfer of your data to another service.
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Restriction: Request restriction of processing of your data.

To exercise any of these rights, contact us at privacy@rankbotix.com.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission, to protect your data during international transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the “Last updated” date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: privacy@rankbotix.com
  • Address: RankBotix Inc., 548 Market St, Suite 36879, San Francisco, CA 94104, USA